How you find out about an upcoming deadline

Updated 2026-10-07

Done-Deal calculates every deadline the moment a transaction has a mutual execution of contract (MEC) date — see How deadlines are calculated for the rules. This article covers how you actually find out one is coming up: what's visible without the AI TC add-on, and what Reme actively does with the add-on.

Without the AI TC add-on

Deadlines don't push themselves to you on the base plan — you check for them, but Done-Deal makes that fast:

  • The Deadlines list on each transaction shows every deadline soonest first, with a color-coded pill: red if it's overdue, amber if it's due within 3 days, blue if it's due within 7 days, and neutral otherwise.
  • The Tasks page lists every task across all your transactions sorted by due date, including any compliance tasks and anything from a task template.

Both are always current — there's nothing to refresh or sync.

Note: This feature is part of the AI TC add-on. See Plans and pricing.

With the AI TC add-on — Reme watches deadlines for you

Reme checks your deadlines three times a day and reminds you before they arrive:

The deadline check, three times a day

At 6am, 12pm, 4pm (Mountain time), Done-Deal checks every transaction's deadlines against your Deadline reminders settings. By default you hear about a deadline 7 days out, 48 hours out, 24 hours out, and again if it goes overdue. Each reminder is sent once per deadline, so you won't get the same one twice.

How the reminders reach you

Reminders are addressed to you, the agent, by email and push notification (whichever you have turned on). Anything due within 24 hours or already overdue reaches you right away; reminders further out are rolled into your morning digest. On a transaction you've switched to autonomous mode, every reminder is sent right away instead. The overdue reminder can't be turned off: it fires even if you've turned the other reminder times off, as long as email or push is on.

These reminders go only to you. Nothing is sent to your clients or the other parties on the deal without your review.

Appraisal follow-up to the lender

When an appraisal deadline comes within 48 hours and the deal has a lender with an email address, Done-Deal drafts a short status-check email to the lender. It waits in your Feed for your approval, like every other draft.

Telegram alerts

If you've connected Telegram (Settings → Integrations), Reme sends a short summary after each of its daily reviews — "You have 3 new items to review" — and an individual alert for anything high risk, so you don't have to be in the app to know something needs your attention.

Calendar sync

Settings → Integrations also has a per-side deadline selector: choose which deadline types you want pinned to your calendar when you represent the buyer, and separately when you represent the seller. With the AI TC add-on connected to Google or Outlook, Reme pushes your pinned deadlines to that calendar automatically, checking every 15 minutes for anything new or changed.

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FAQ

Will Reme ever send a reminder to my clients without asking me first?

No. Deadline reminders go only to you. Anything addressed to a client or another party is drafted for your review and waits in the Feed. Reme drafts and flags; you approve.

How often does Reme check for upcoming deadlines?

Three times a day, at 6am, 12pm, 4pm (Mountain time). By default it reminds you 7 days, 48 hours and 24 hours before a deadline, and when one goes overdue.

I don't have the AI TC add-on. Do I get any deadline alerts at all?

Not push notifications, but nothing is hidden from you either — the Deadlines list on every transaction and the Tasks page are both live and color-coded by urgency, so a quick look tells you what's coming up.

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Still stuck?

Email support@done-deal.co and a real person will get back to you — usually the same business day.